"Looking at Compliance" Facts Sheets

These handy facts sheets published in ChADPresse (in French only) are created by ChAD inspectors in order to help ChAD members conform to the applicable regulations. You can use them as references for any questions you have about professional practice compliance.

• Verbal and written disclosure of business relationships to consumers
• Complaint examination and dispute settlement - One in two firms has no written policy. Sending a complaints report is far from enough.
• Supervising Employees - AIM for Compliance and High Quality Professionnal Pratice ! It's your Obligation under the Law.
• Do You Have What It Takes To Be A Training Supervisor?  A Responsibility That's Worth Taking Seriously
• Treat Young Professionals like the professionals that they are! Three Rules for Success
• Revising a Claims Adjuster's Investigation Report
• The Seperate Account: It's easy to manage when you understand it
• Demystifying the Role of the Claims Adjuster : An Investigation  Following a Formal Notice
• Clarification Regarding Certain Types of  Mandatory Disclosure for Agents and Brokers
• The Inspector is Coming...Relax
• Supervising Your Representatives and Employees is an Obligation not a Choice
• Which Documents might a Claimant Have to Sign?
• Be Careful about the Duties you Assign to Non-Certified Employees?
• Professional Titles
• The Need Analysis/part I
• The Need Analysis/part II
• The Need Analysis/part III
• The Quality of Work Performed by a Claims Adjuster who does not Hold a Certificate
• Authorization ton bind an insurer
• Who has an interest in compensation?
• Mandates send by fax
• Criminal Record
• The Co-Insurance clause
• Complaints Processing
• The Separate Account
• No Need to Regret Your Vacation 
• Renewals
• Yellow - like the pages!