Professional Development: The Key to Compliance

Since the quality of professional practice is of constant concern to the Chamber, it has always been proactive in developing tools and procedures as well as communicating effectively and in a manner that is tailored to the needs of the industry. The Chamber has therefore begun offering its members professional development training to enable them to upgrade their professional competencies in the area of compliance.

Training Sessions
The Chamber is offering twelve training sessions on compliance that are available to both damage insurance representatives and claims adjusters as well compliance officers and firm managers. In addition, six training sessions are currently available on-line through our partner, EduCollege.com. To see a full description of the training, please click on any of the titles below.  

Démystifier le rôle du syndic   [ Code: AFC05576 ] Demystifying the Role of the Syndic [ Code: AFC05738 ]		Compliance
Programme de supervision des employés  [ Code: AFC05615 ]		Compliance
Expertise en règlement de sinistres : 25 erreurs à éviter !  [ Code: AFC05620 ]		Compliance
Les agents en assurance de dommages et leur code de déontologie  [ Code: AFC04782 ]		Compliance
Les courtiers en assurance de dommages et leur code de déontologie  [ Code: AFC05582 ]		Compliance
La protection des renseignements personnels : les règles de l’art  [ Code: AFC05616 ]		Compliance
Formulaire de consentement : la prise de renseignements personnels lors d’un sinistre  [ Code: AFC05618 ]		Compliance
Décisions disciplinaires ou apprendre des erreurs des autres   [ Code: AFC05910 ]		Compliance
Indication de clients (référencement): principes et obligations   [ Code: AFC06001  ]		Compliance
NOUVEAUTÉ Les nouvelles technologies dans votre pratique professionnelle  [ Code: AFC06342 ]		Compliance
NOUVEAUTÉ La conformité de votre cabinet : démystifier les inspections  [ Code: AFC06343 ]		Compliance
NOUVEAUTÉ Traitement des plaintes : les attentes de la ChAD et de l'AMF  [ Code: AFC06344 ]		Compliance

Training Sessions Open to All Members
Twice a year, the Professional Development Department publishes a calendar of training sessions that are open to all members. Subscribe to our training newsletter to keep up to date with the Chamber's training sessions offered in your area. You must register for these sessions on-line using an e-form. Participants will receive an e-mail confirmation of their registration.

Training costs $30 per hour per participant. Registration fees include the cost of participation, study materials and reference documents. You may pay by cheque or by credit card (VISA or MasterCard). You will receive your confirmation of payment by e-mail within 15 working days. This is your receipt. If you wish to receive a receipt by mail, please contact us.  

In-firm Training
Upon request, the ChAD offers companies private, in-firm training. A minimum of 12 participants is required. The costs are between $950 and $1500 per session. The trainer’s travel costs and room rental, if required, is shared between the Chamber and the compagny. Please contact the Professional Development Department for information on the availability of training and trainers. 

Professional Development Units (PDUs)
Unless otherwise indicated, members who participate in ChAD-accredited training activities receive professional development units (PDUs). Please note that at the end of the training session, the participant is responsible for signing the attendance sheet and providing his AMF certificate number. The member’s training file is updated within 10 working days of the activity. Participants receive an attestation of attendance.

Cancellation Policy
Registration must be cancelled in writing and received by the ChAD at least five working days before the training takes place. Transfer of registration to another participant is accepted at no additional cost up until the training is held. The ChAD must be notified of such transfers.

The ChAD reserves the right to cancel training sessions. If a cancellation occurs, the ChAD is only responsible for reimbursing registration fees. Participants who have provided their e-mail address or telephone number are notified as soon as possible.  
 

• Please read the PDF brochure entitled « Au cœur de la conformité : les formations » [ | 1353 ko ]
  (available in french only)

Contact us

For further information on training offered by the ChAD, please contact the Professional Development Department at 514 842-2591 or call toll-free 1 800 361-7288 or send an e-mail to sdp@chad.qc.ca.